Frequently Asked Questions
Everything about orders, shipping across Canada, returns, and warranty — answered with clarity.
Live support today
•
Free express upgrade ends in
—
Top questions
Shipping zones
We ship coast‑to‑coast including remote regions. Duties are not applicable within Canada.
Returns & exchanges
Start a return online. Prepaid labels are provided for eligible orders.
Warranty coverage
Register your product to activate extended protections and quick claims.
Need personalized help?
Our Canadian support team is happy to help with tailored recommendations and order assistance.
- Average first response under 2 hours
- Priority handling for warranty claims
- Bilingual support: English / French